Pharmacy First consultation
Speak to a pharmacist about a minor illness and get clear advice on what to do next.
- Get help quickly without waiting for an appointment
- Understand your symptoms and self-care options
- Know what to look out for and when to seek further help
- Feel reassured with a private, professional conversation

Private and respectful
You can talk confidentially and ask anything you are worried about.
Quick and focused
We keep the conversation practical so you leave knowing what to do next.
Clear next steps
You will leave with tailored self-care guidance and signposting if you need further support.
What this service involves
A pharmacist will ask about your symptoms, how long they have been present, and any medicines or allergies. We will discuss self-care and suitable treatment options for you, and explain what to expect over the next few days. You will leave with clear guidance on what to do next and when to seek further help if things do not improve.
A few simple questions
We ask about symptoms, relevant health conditions, and any regular medicines to help guide safe advice.
Support for adults and children
We can advise for many common minor illnesses, including for children when a parent or carer attends.
Ready to book your pharmacy first consultation?
Pick a time that works for you in under 2 minutes.
What we provide
Practical support to help you manage a minor illness safely and confidently.
Convenient appointment
A booked time slot so you can be seen promptly and without rushing.
Symptom review
A structured chat about what is bothering you, what you have tried, and what may help.
Self-care plan
Clear, personalised steps you can follow at home, including tips for comfort and recovery.
Medicine safety checks
We consider your current medicines and allergies to reduce the risk of unsuitable choices.
Next-step guidance
If you need further assessment, we will explain the most appropriate place to go next.
Who this service is for
People who want advice and support for common minor illnesses and are not sure what to do next.
Adults with new symptoms
If you have a minor illness and want practical advice, we can help you decide on next steps.
Parents and carers
Bring details of your child’s symptoms and any medicines they take so we can guide you safely.
People on regular medicines
If you take regular medicines, we can help you choose options that fit with them.
Book your pharmacy first consultation appointment today
Choose a time that suits you — we’ll take care of the rest.
Frequently asked questions
Ready to Book Your Appointment?
Schedule your pharmacy first consultation appointment today. Our friendly team is ready to support you.
